Changes in Delivery Service due to COVID-19
Changes to delivery services until 1 June 2020:
Dear BeautéPratique Customers,
Thank you for your continued support. During this highly uncertain time, we are still striving to provide you with uninterrupted service but our priority is to maintain the health and safety of our staff, customers and service providers. We will be making the following changes, effective immediately:
Brunei Muara
|
Delivery Frequency |
Daily deliveries by runner between 2-6pm. |
|
Waiting Time |
Standard deliveries for in stock items take 1-2 working days to be delivered. |
|
Contactless Deliveries |
Where possible, we would appreciate and encourage contactless deliveries. Please include a comment at checkout on a safe place where we can leave your item. |
|
Cost |
BND3 or free for orders above BND75. |
|
Cash on Delivery |
We currently accept Cash On Delivery but please ensure you have the right amount of change to minimize cash handling. The delivery fee for Cash On Delivery items is BND5. |
Tutong, KB and Temburong – Delivery via PosLaju
|
Delivery Frequency |
Deliveries on government working days only. Post Office Working Hours Monday to Thursday, and Saturday 8.00am to 2.00pm Friday Closed |
|
Waiting Time |
Standard deliveries will be made via PosLaju. This usually takes 2-4 working days after your package has been posted at the Mail Processing Center. |
|
Contactless Deliveries |
Not available at the moment. If you are not at home, the Post Office will leave a contact card to pick up your parcel at a designated post office branch. |
|
Parcel Tracking |
Tracking can be made via the Bru Track app. Click here for more information. Or by contacting Post Office Customer Service on Whatsapp at +6738711002 and quoting your tracking number. |
|
Cost |
BND3 or free for orders above BND75. |
|
Cash on Delivery |
Not available. |
Tutong, KB and Temburong – Delivery via Runner
|
Delivery Frequency |
1-2 Working Days, subject to availability of delivery service. |
|
Waiting Time |
Standard deliveries for in stock items take 1-2 working days to be delivered. |
|
Contactless Deliveries |
Where possible, we would appreciate and encourage contactless deliveries. Please include a comment at checkout on a safe place where we can leave your item. |
|
Cost |
BND8 |
|
Cash on Delivery |
We currently accept Cash On Delivery but please ensure you have the right amount of change to minimize cash handling. The delivery fee for Cash On Delivery items is BND8. |
Thank you again for your patience and understanding. For further queries, please DM us on Instagram or via the Online Chat feature.
Stay safe and healthy.
Sincerely,
BeautéPratique.co team
18 April 2020