Changes to delivery services until 1 June 2020:

Dear BeautéPratique Customers,

Thank you for your continued support. During this highly uncertain time, we are still striving to provide you with uninterrupted service but our priority is to maintain the health and safety of our staff, customers and service providers. We will be making the following changes, effective immediately: 

Brunei Muara

Delivery Frequency

Daily deliveries by runner between 2-6pm.

Waiting Time

Standard deliveries for in stock items take 1-2 working days to be delivered.

Contactless Deliveries

Where possible, we would appreciate and encourage contactless deliveries.

Please include a comment at checkout on a safe place where we can leave your item.

Cost

BND3 or free for orders above BND75.

Cash on Delivery

We currently accept Cash On Delivery but please ensure you have the right amount of change to minimize cash handling. The delivery fee for Cash On Delivery items is BND5.

 

Tutong, KB and Temburong – Delivery via PosLaju

Delivery Frequency

Deliveries on government working days only.

 Post Office Working Hours

Monday to Thursday, and Saturday

8.00am to 2.00pm

Friday

Closed

Waiting Time

Standard deliveries will be made via PosLaju. This usually takes 2-4 working days after your package has been posted at the Mail Processing Center.

Contactless Deliveries

Not available at the moment. If you are not at home, the Post Office will leave a contact card to pick up your parcel at a designated post office branch.

Parcel Tracking

Tracking can be made via the Bru Track app. Click here for more information.

Or by contacting Post Office Customer Service on Whatsapp at +6738711002 and quoting your tracking number.

Cost

BND3 or free for orders above BND75.

Cash on Delivery

Not available.

 

Tutong, KB and Temburong – Delivery via Runner

Delivery Frequency

1-2 Working Days, subject to availability of delivery service.

Waiting Time

Standard deliveries for in stock items take 1-2 working days to be delivered.

Contactless Deliveries

Where possible, we would appreciate and encourage contactless deliveries.

Please include a comment at checkout on a safe place where we can leave your item.

Cost

BND8

Cash on Delivery

We currently accept Cash On Delivery but please ensure you have the right amount of change to minimize cash handling. The delivery fee for Cash On Delivery items is BND8.

 

Thank you again for your patience and understanding. For further queries, please DM us on Instagram or via the Online Chat feature.

Stay safe and healthy.

Sincerely,

BeautéPratique.co team

18 April 2020

 

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